Privacy policy
Last Updated: June 2026
North Grove Ventures LLC ("The Drizzled," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit The Drizzled website, place an order, contact our customer support team, or otherwise interact with our services.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
Depending on how you interact with our website, we may collect different types of information.
Personal Information
When you place an order, contact us, or otherwise interact with our website, we may collect information including:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information
Providing this information allows us to process your orders and provide customer support.
Technical Information
When you browse our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of your visit
- Website usage information
This information helps us understand how visitors use our website and improve the customer experience.
How We Use Your Information
We may use your information for legitimate business purposes, including to:
- Process and fulfill orders
- Verify transactions
- Provide customer support
- Manage customer accounts
- Send order confirmations and shipping updates
- Respond to customer inquiries
- Send marketing communications when applicable
- Improve website functionality and customer experience
- Analyze website performance
- Detect and prevent fraud
- Meet legal, regulatory, and compliance obligations
We only collect and use information that is reasonably necessary for these purposes.
Payment Information
Payment information is collected solely for processing authorized purchases made through our website.
We do not use payment information for unrelated purposes.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve your browsing experience and support website functionality.
Cookies may help us:
- Keep your shopping cart active during your visit.
- Remember certain website preferences.
- Improve website performance.
- Analyze visitor activity.
- Support fraud prevention and website security.
Most web browsers allow you to control or disable cookies through your browser settings.
Please note that disabling cookies may affect certain features and functionality of our website.
Marketing Communications
If you choose to receive marketing communications, we may send updates about products, promotions, and other business-related information.
You may opt out of marketing communications at any time by:
- Following the unsubscribe instructions included in our emails.
- Contacting our customer support team via email at info@thedrizzled.com.
Opting out of marketing emails will not affect transactional communications relating to your orders.
Advertising
We may use advertising platforms such as Google Ads or Meta Ads to display relevant ads based on your visits to our website. You can manage your ad preferences through your browser settings or directly through the advertising platform's preference tools.
Sharing Your Information
We do not sell your personal information.
We may share limited personal information with trusted third-party service providers when necessary to operate our business and provide our services.
Third-party service providers we currently work with include:
- Shopify — e-commerce platform and website hosting
- Tapstitch — dropshipping fulfillment
- Klaviyo — email marketing and SMS communications
- SendWILL Email Popups — email marketing
- Judge.me Reviews — product reviews and customer feedback
- Fera — social proof and reviews
- Wyllo (formerly NoFraud) — fraud prevention
- MetaShop Instagram & Facebook — social media integration and advertising
- Instafeed — Instagram feed integration
- Smart SEO — search engine optimization
- Kiwi Size Chart & Recommender — product sizing recommendations
- qikify Slide Cart — cart functionality
- Wishlist Hero — customer wishlist functionality
- Convi — customer engagement
- Knowledge Base — customer support resources
- Marketplace Connect — marketplace integration
- Collective — retail network integration
- Translate & Adapt — website translation
- Messaging — customer communication
- Search & Discovery — site search functionality
These third-party providers are authorized to use your information only as necessary to perform services on our behalf or as otherwise permitted by applicable law.
Data Security
We take reasonable administrative, technical, and organizational measures to help protect the personal information we collect against unauthorized access, disclosure, alteration, misuse, or destruction.
Although we strive to safeguard your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Process and fulfill customer orders.
- Provide customer support.
- Maintain business records.
- Meet legal, tax, accounting, and regulatory obligations.
- Resolve disputes.
- Enforce our policies.
When information is no longer required, we take reasonable steps to securely delete or otherwise dispose of it in accordance with applicable legal requirements.
Your Privacy Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information. These rights may include the ability to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete personal information.
- Request deletion of eligible personal information.
- Request additional information about how your personal information is collected and used.
- Opt out of receiving marketing communications.
To submit a privacy-related request, please contact our customer support team via email at info@thedrizzled.com.
We will review and respond to requests in accordance with applicable privacy laws.
California Privacy Notice
If you are a California resident, you may have additional privacy rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), where applicable.
Eligible California residents may have the right to:
- Know what categories of personal information we collect.
- Request access to certain personal information we maintain.
- Request correction of inaccurate personal information.
- Request deletion of eligible personal information.
- Request information about how personal information is collected, used, and disclosed.
To exercise any applicable privacy rights, please contact our customer support team via email at info@thedrizzled.com.
We will review all requests and respond in accordance with applicable law.
Third-Party Websites
Our website may contain links to third-party websites or services for your convenience.
We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review the privacy policies of any external websites you visit.
Children's Privacy
The Site is not intended for individuals under the age of 13. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business operations, legal obligations, or website functionality.
Any updates will be posted on this page with a revised Last Updated date. Continued use of our website after changes have been published constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or how we collect, use, or protect your personal information, please contact our customer support team via email at info@thedrizzled.com.
We will make reasonable efforts to respond to your inquiry as promptly as possible.
Business Information
Legal Business Name: North Grove Ventures LLC
Brand Name: The Drizzled
Business Address:
PO BOX 208
Culver City, CA 90232
United States
Email: info@thedrizzled.com
Business Hours: Monday – Friday, 9:00 AM – 2:00 PM PST
Response Time: Within 48 hours